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MB2-718 Microsoft Dynamics 365 for Customer Service

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MB2-718 exam Dumps Source : Microsoft Dynamics 365 for Customer Service

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Microsoft Microsoft Dynamics 365 for

at once announces Integration with Microsoft Dynamics 365 | killexams.com real Questions and Pass4sure dumps

October 01, 2018 09:00 ET | supply: at once

SAN FRANCISCO, Oct. 01, 2018 (GLOBE NEWSWIRE) -- at once, an AI and gig economy platform for consumer provider, today announced a brand recent integration with Microsoft Dynamics 365 as a portion of without delay and Microsoft’s ongoing collaboration.

As portion of the recent integration, directly will champion Microsoft consumers look past the common contact core mannequin, the expend of AI, the gig monetary system, and global networks of product experts to change outsourced contact facilities. with the aid of deploying directly with Dynamics 365, customers possess a recent option to faucet their consumers and companions, paying them to reply client questions and teach the AI to immediately reply questions.

at once started working with Microsoft within the Fall of 2017, when directly turned into used to empower Microsoft consumers to aid fellow shoppers with consumer service, every from the comfort of their domestic, on a cellular machine, and as their schedule allows. Microsoft additionally invested in directly via M12 (formerly Microsoft Ventures) every through at once’s sequence B funding circular. With the recent Dynamics 365 and directly integration, Microsoft will share this imaginitive consumer service model with their commercial enterprise customers during the App supply market, featuring users with a simplified deployment journey and a gig economy dashboard that tracks key performance indicators such as customer delight rankings.

“As considered one of their investors and biggest consumers, we’re thrilled to be able to expand their collaboration with Microsoft to comprehend Microsoft Dynamics 365,” stated Antony Brydon, without delay’s co-founder and CEO. “at once saves groups from outsourcing, helps transition commerce operations to digital channels, and common helps firms bring better answers to consumers in the moments that import number. through integrating with Dynamics 365, we’ll be capable of further bring these benefits to the market.”

Alysa Taylor, company vice president of commerce purposes and international industry at Microsoft Corp., observed, “without delay has helped Microsoft provide a brilliant usher adventure to their users via a amalgamate of AI and a group of consultants, and with this recent partnership, they at the flash are enabling this very means for their Dynamics 365 consumers.”

in addition to Microsoft, world-type brands like Airbnb, Autodesk, LinkedIn, Samsung, and SAP expend directly to possess interaction passionate clients, build more suitable customer relationships, and provide more desirable solutions.

Media ContactIan MartoranaThe Bulleit neighborhood for Directlydirectly@bulleitgroup.com

About DirectlyWe accept as legal with the fundamental nature of labor is changing from mounted to fluid, as AI and the gig economic climate seriously change how people and companies work within the subsequent economic system. We’re leading this shift with an commerce platform that adjustments the course groups bring consumer service. Their platform helps businesses like Airbnb, Autodesk, LinkedIn, Microsoft, SAP, and Samsung emerge beyond the common contact hub and convey more advantageous answers to purchasers in the moments that depend. We’re based mostly in San Francisco and backed with the aid of appropriate businesses including M12, real Ventures, Costanoa Ventures, and Northgate. We’re hiring! talk over with https://www.directly.com/careers/ to discover extra.


Microsoft is placing HoloLens to work with recent Dynamics 365 purposes | killexams.com real Questions and Pass4sure dumps

Microsoft HoloLens blended fact glasses possess every the time been wonderful expertise, nonetheless it’s under no circumstances been transparent how the enterprise would movement from novelty gadget to specific manageable enterprise expend instances. nowadays, it made a movement toward the latter, announcing a brace of purposes designed to redeem the HoloLens to work in Dynamics 365, giving it a legal commerce purpose.

Dynamics 365 is Microsoft’s one-stop shop for CRM and ERP, where a corporation can work on some of its key enterprise software services including sphere carrier in an built-in style. The enterprise has been for HoloLens to convey computing power to a gaggle of container people like repair technicians for whom even a tablet would be maladroit as a result of they ought to work with both hands free.

For these individuals, having a fully functioning windows 10 computing device that you can wear to your physiognomy could be a mountainous scholarship and that’s what Microsoft is hoping to deliver with HoloLens. The issue was discovering expend situations the spot this might develop sense. One theory is providing far off counsel for people out in the sphere to find aid from subject experts back at the workplace, and these days the enterprise announced Dynamics 365 remote aid.

in this situation, the worker is donning a HoloLens either to withhold in mind the fix scenario before they depart to the site or to find faraway aid from a sphere skilled whereas they are on the website. The knowledgeable  can basically discern what the technician is seeing throughout the HoloLens, and stroll them during the fix with out leaving the office, even circling parts and offering different annotations in legal time.

Microsoft faraway champion in action with skilled jogging the technician in the course of the project. image: Microsoft

Microsoft is not the first company to create such a solution. ScopeAR announced RemoteAR 4 months ago, an identical product, however Microsoft has the handicap of structure it natively into windows 10 and every that entails including statistics integration to supplant the a variety of repositories with counsel after the restore is complete.

The other enterprise status of affairs the commerce is announcing today is called Dynamics 365 design. A clothier can create a 3D representation of whatever like a shop or manufacturing facility layout in CAD utility, view the design in 3D in HoloLens, and regulate it in real time before the design goes live. As Microsoft’s Lorraine Bardeen, who has the frosty title of regularly occurring manager for Microsoft blended reality says, as a substitute of growing cardboard mockups and adjusting your 3D CAD drawing for your computing device as you locate considerations on your design, you can redeem for your HoloLens and develop adjustments in a digital representation of the design and it adjusts the CAD drawing for you as you're making changes.

Laying out the pieces on a manufacturing unit ground using Dynamics 365 layout. photo: Microsoft

Bardeen says the company has worked with shoppers to discover real-world expend circumstances that could shop time, pains and cash using blended reality with HoloLens.  They cite groups like Chevron, Ford and ThyssenKrupp Elevators as businesses actively embracing this configuration of know-how, but it silent not transparent if HoloLens and blended fact will become a central factor of enterprise in the future. These two options GA on October 1st and they are able to start the system of checking out.


Microsoft Dynamics 365 strikes to Semi-Annual supplant time table | killexams.com real Questions and Pass4sure dumps

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MB2-718 Microsoft Dynamics 365 for Customer Service

Study usher Prepared by Killexams.com Microsoft Dumps Experts


Killexams.com MB2-718 Dumps and real Questions

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MB2-718 exam Dumps Source : Microsoft Dynamics 365 for Customer Service

Test Code : MB2-718
Test cognomen : Microsoft Dynamics 365 for Customer Service
Vendor cognomen : Microsoft
free pdf : 150 real Questions

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Microsoft Dynamics partner Roundup: Rapid deployment; D365 for florists; Distributor taps NAV; Order tracker; Customer service integration | killexams.com real questions and Pass4sure dumps

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Directly Announces Integration with Microsoft Dynamics 365 | killexams.com real questions and Pass4sure dumps

October 01, 2018 09:00 ET | Source: Directly

SAN FRANCISCO, Oct. 01, 2018 (GLOBE NEWSWIRE) -- Directly, an AI and gig economy platform for customer service, today announced a recent integration with Microsoft Dynamics 365 as portion of Directly and Microsoft’s ongoing collaboration.

As portion of the recent integration, Directly will aid Microsoft customers survey beyond the traditional contact hub model, using AI, the gig economy, and global networks of product experts to supplant outsourced contact centers. By deploying Directly with Dynamics 365, customers possess a recent option to tap their customers and partners, paying them to retort customer questions and train the AI to automatically retort questions.

Directly started working with Microsoft in the Fall of 2017, when Directly was used to empower Microsoft customers to aid fellow customers with customer service, every from the comfort of their home, on a mobile device, and as their schedule allows. Microsoft too invested in Directly through M12 (formerly Microsoft Ventures) during Directly’s sequence B funding round. With the recent Dynamics 365 and Directly integration, Microsoft will share this innovative customer service model with their enterprise customers through the App Source Marketplace, providing users with a simplified deployment undergo and a gig economy dashboard that tracks key performance indicators such as customer satisfaction scores.

“As one of their investors and largest customers, we’re thrilled to be able to expand their collaboration with Microsoft to comprehend Microsoft Dynamics 365,” said Antony Brydon, Directly’s co-founder and CEO. “Directly saves companies from outsourcing, helps transition commerce operations to digital channels, and overall helps enterprises deliver better answers to customers in the moments that matter. By integrating with Dynamics 365, we’ll be able to further bring these benefits to the market.”

Alysa Taylor, Corporate Vice President of commerce Applications and Global Industry at Microsoft Corp., said, “Directly has helped Microsoft provide an excellent champion undergo to their users through a combination of AI and a community of experts, and with this recent partnership, they are now enabling this very capability for their Dynamics 365 customers.”

In addition to Microsoft, world-class brands like Airbnb, Autodesk, LinkedIn, Samsung, and SAP expend Directly to engage passionate customers, build better customer relationships, and provide better answers.

Media ContactIan MartoranaThe Bulleit Group for Directlydirectly@bulleitgroup.com

About DirectlyWe believe the fundamental nature of work is changing from fixed to fluid, as AI and the gig economy transform how people and companies work in the next economy. We’re leading this shift with an enterprise platform that changes the course companies deliver customer service. Their platform helps companies like Airbnb, Autodesk, LinkedIn, Microsoft, SAP, and Samsung survey beyond the traditional contact hub and deliver better answers to customers in the moments that matter. We’re based in San Francisco and backed by top firms including M12, legal Ventures, Costanoa Ventures, and Northgate. We’re hiring! Visit https://www.directly.com/careers/ to find out more.


Microsoft brings AI and AR to Dynamics 365 to reinvent sales, customer service, marketing | killexams.com real questions and Pass4sure dumps

More about artificial intelligence

Microsoft is bringing artificial intelligence (AI) and mixed reality to Dynamics 365, according to a Tuesday blog post from Alysa Taylor, corporate vice president of Microsoft commerce applications and industry. Both additions point to accelerate the functionality of commerce applications, the post said.

Dynamics 365 was introduced two years ago, with the mission of eliminating silos within customer relationship management (CRM) and enterprise resource planning (ERP) processes, said the post. Bringing AI and mixed reality to the Dynamics 365 platform will create even more intelligent, particular insights for commerce users.

SEE: Microsoft SharePoint: A usher for commerce professionals (Tech Pro Research)

The Dynamics 365 AI will be able to deliver intelligent, concise data to better usher commerce decisions, said the post. In sales, for example, AI will aid employees prioritize their time effectively, present answers to questions about sales performances, provide analyses of the sales pipeline, and aid foster better coaching of sales teams, according to the post.

In the customer service realm, Microsoft's AI will provide automated insights that aid employees better customer experiences, said the post. The tech will even be able to lower champion costs by using virtual agents—all while eliminating in-house AI experts and writing code, added the post.

Additionally, Dynamics 365 AI will aid market research teams develop better decisions through marketing and sociable insights. Marketers will be able to stay up-to-date on trends and customer needs, engaging in more apposite conversations and improving customer relationships, said the post.

The second major announcement was how Microsoft is pairing Dynamics 365 with mixed reality. After releasing HoloLens more than two years ago, Microsoft recognized customers' needs to possess information and data immediately, and in context, said the post.

With the recent Dynamics 365 Remote Assist and Dynamics 365 Layout, employees can expend HoloLens for remote collaboration and assistance, connecting users with remote experts in virtual reality, said the post. This would slash down on travel time and costs, and too helps companies operate more safely, as they'll be able to experiment in mixed reality rather than on site, added the post.

These additions to Dynamics 365 will be available October 2018.

The mountainous takeaways for tech leaders:
  • Dynamics 365 AI will aid employees conduct operations more efficiently, using particular commerce insights and analytics.
  • Dynamics 365 will expend mixed reality to aid manufacturers conduct commerce processes in a safer manner, and forge better collaboration with remote workers.
  • Also see microsoft.jpg

    Image: Microsoft



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    References :


    Issu : https://issuu.com/trutrainers/docs/mb2-718
    Dropmark : http://killexams.dropmark.com/367904/11315417
    Wordpress : http://wp.me/p7SJ6L-7w
    weSRCH : https://www.wesrch.com/business/prpdfBU1HWO000HAMY
    Scribd : https://www.scribd.com/document/356334119/pass4sure-mb2-718-braindumps-and-practice-tests-with-real-questions
    Youtube : https://youtu.be/88os4Hi_IvI
    Dropmark-Text : http://killexams.dropmark.com/367904/11982740
    Vimeo : https://vimeo.com/238168458
    Blogspot : http://killexams-braindumps.blogspot.com/2017/10/pass4sure-mb2-718-real-question-bank.html
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    publitas.com : https://view.publitas.com/trutrainers-inc/where-can-i-get-help-to-pass-mb2-718-exam
    Google+ : https://plus.google.com/112153555852933435691/posts/9TvJoYKMqbG?hl=en
    Calameo : http://en.calameo.com/books/004923526e34c301a4d85
    zoho.com : https://docs.zoho.com/file/53uow3dbc909900644099967fe865ea2a6099
    Box.net : https://app.box.com/s/15bfdg04k94a22mt2u8g9uhho8nwsncx






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