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MB2-184 exam Dumps Source : Microsoft CRM Installation and Configuration V.1.2

Test Code : MB2-184
Test title : Microsoft CRM Installation and Configuration V.1.2
Vendor title : Microsoft
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3CLogic announces Microsoft AppSource Certification for Microsoft Dynamics CRM | true Questions and Pass4sure dumps

Cloud Contact focus issuer provides certified solution to compliment CRM platform with deeply integrated offering to pressure improved customer adventure

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ROCKVILLE, Md., April 18, 2019 (GLOBE NEWSWIRE) — 3CLogic, a leading provider of cloud contact core software for enterprise groups, nowadays announced the certification of its retort for Microsoft Dynamics CRM® and reputable record on Microsoft’s Appsource®. The mixed offering gives firms stronger change administration manage, enhances the effectivity of fork representatives (i.e.: sales, aid Desk, consumer guide, HR, and many others.), and improves administrative visibility into what drives a hit consumer engagements and outcomes.

the brand new licensed app contains loads of facets to commend Dynamics CRM to bring high-quality client experiences, any on a sole enterprise-grade platform.

features encompass:

  • Embedded Microsoft Dynamics CRM click on-to-name and CTI
  • built-in Interactive Voice Response (IVR)
  • IVR event Analytics and Reporting
  • computerized convoke Dialing (ACD)
  • name & monitor Recording with automatic undertaking posting to Dynamics CRM
  • Configurable knowledge-primarily based Routing  
  • text-to-Speech
  • Outbound SMS 
  • true-time Dashboards and Wallboards
  • built-in Reporting and company Intelligence
  • “we are excited to officially add 3CLogic to the Microsoft AppSource eco-device, expanding a decade-lengthy relationship of presenting deep telephony integrations with Microsoft Dynamics CRM,” says Navya Pandiri, VP of Product management at 3CLogic. “This marks a further milestone as 3CLogic strives to enrich and leverage CRM-stored records to extend the cost of those platforms and the employ cases they remedy via dynamic and intelligent client journeys. here is an extra illustration of how programs of statistics [CRM or Service Management solutions] and cloud convoke middle solutions should live – working together and in sync, rather than in disjointed silos, to in fact drive digital transformation.”

    Microsoft’s on-line app store, Microsoft AppSource, is a destination to advocate enterprise users discover utility as a provider (SaaS) options tailor-made to their industry from Microsoft and its companions. every solution obtainable on AppSource undergoes a Microsoft-led vetting pass for certification. poignant forward, with 3CLogic’s CTI & Contact core retort listing in AppSource, valued clientele can assume enjoyment in a seamless skill of extending the cost of their CRM funding.

    About 3CLogic3CLogic is a leading cloud contact core platform modernizing enterprise communications with their personnel and shoppers. built on Amazon web features (AWS), the solution provides superior and scalable speech-enabled choices for leading CRMs, including ServiceNow, Microsoft Dynamics CRM, Salesforce and SugarCRM. With deployments on four continents and a growing groundwork of world 2000 valued clientele, 3CLogic drives digital transformation by means of enhancing CX, organizational efficiency and reporting insights the employ of dynamic IVR, CTI, AI, advanced analytics, and API-driven integrations.

    Kathy Ruxton3CLogic+1 240.803.4070[email protected]

    photos accompanying this announcement can live organize at


    GlobeNewswire,is without doubt one of the world's largest newswire distribution networks, specializing within the delivery of corporate press releases fiscal disclosures and multimedia content to the media, investment group, particular person traders and the everyday public.

    newest posts by using GlobeNewswire (see all)

    Microsoft patch problems persist: nasty liberate sequences, CRM blocks and greater | true Questions and Pass4sure dumps

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    more desirable buy: Microsoft vs. | true Questions and Pass4sure dumps

    Microsoft (NASDAQ:MSFT) and (NYSE:CRM) are two of essentially the most a hit know-how organizations of any time. They dominate huge global markets. they're transforming into at awesome costs for businesses their dimension, and that they've created fortunes for their longtime shareholders.

    but which of those shares stands out as the most beneficial so as to add to your portfolio nowadays? To discover, let's dissect Microsoft and Salesforce in four key areas: aggressive position, fiscal energy, boom, and valuation.

    A person pointing to a stock market graph on a digital display

    picture supply: Getty photographs.

    competitive place

    Salesforce is the world leader in consumer relationship administration software, with a market participate stronger than that of its three closest rivals mixed. And it continues to widen its lead over its rivals. 

    Salesforce is additionally increasing into big new markets. Its acquisition of MuleSoft made it a pacesetter within the impulsively becoming container of records integration, at a time when businesses are more and more in search of to assemble and dissect records from greater sources than ever earlier than.

    Like Salesforce, Microsoft dominates several of its core markets. office continues to command the lion's participate of the enterprise productivity market. home windows remains essentially the most established computing device working application on personal computers international, although Apple, Alphabet, and others possess gained participate in synchronous years. Microsoft additionally has a rapidly starting to live cloud computing platform in Azure, though in this crucial area, it live a transparent No. 2 to Amazon.

    All told, each Salesforce and Microsoft possess effective aggressive benefits. but i would bicker that Microsoft faces more significant competition from bold rivals in a number of of its most essential corporations. hence, Salesforce has the side here.


    financial power

    Let's now assessment some key monetary metrics to remark how these tech giants stack up.




    $118.5 billion 

    $13.3 billion 

    operating money movement

    $forty six.1 billion

    $three.4 billion

    Free cash circulation

    $31.9 billion

    $2.8 billion


    $127.7 billion 

    $4.three billion 


    $seventy three.2 billion 

    $3.2 billion 

    information sources: Morningstar, business filings.

    Microsoft's earnings and cash prance production dwarf those of Salesforce. It additionally has $fifty four.5 billion in web cash on its stability sheet, in comparison to $1.1 billion for the SaaS participant. naturally, Microsoft has a substantial edge when it comes to monetary strength.

    potential: Microsoft


    Microsoft may well live extra financially effective, but Salesforce is expanding at greater any of a sudden. Wall street expects Microsoft's profits to upward thrust with the aid of 14.5% annually  over the next five years, driven basically by means of its office 365 and Azure cloud functions. Salesforce, in the meantime, is projected to grow its profits with the aid of 28.5% annually  any through that duration, fueled via its sales, carrier, and advertising cloud companies -- as well as its online game-changing MuleSoft acquisition. consequently, Salesforce has a transparent region in time age of anticipated earnings boom in the coming years.



    lastly, let's examine the two in line with some bona fide stock valuation metrics.



    expense-to-revenue ratio



    cost-to-free-money-flow ratio



    ahead fee-to-salary ratio



    rate-to-revenue-to-growth ratio



    information sources: Morningstar, Yahoo! Finance.

    by pass of each measure, Salesforce's shares are drastically more elevated priced than those of Microsoft. this is to live just a microscopic anticipated, since Salesforce's larger projected earnings-increase rate. but however it is factored in -- because the PEG ratio does -- Microsoft's stock nonetheless appears fancy the more desirable discount in line with its cost today.

    abilities: Microsoft

    The more suitable buy is...

    subsequently, you will need to design a determination which of these elements is most vital to you. price-concentrated buyers will likely recognize Microsoft's greater fiscal power and more attractively priced shares, whereas enlarge traders may resolve upon Salesforce's strong competitive location and advanced pace of expansion. either means, you're going to live purchasing an elite business it's well positioned to bring handsome beneficial properties to buyers in the years forward.

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    What's the Appeal of Microsoft Dynamics CRM 4.0? | true questions and Pass4sure dumps

    Linda Leung talks with Marc Wolenik and Rajya Vardhan Bhaiya, authors of >Microsoft Dynamics CRM 4 Integration Unleashed, about Microsoft Dynamics CRM, its appeal to customers, and how it stacks up against the competition. From the author of 

    It's probably difficult to find a business, big or small, that doesn't employ Microsoft software. Whether it's Microsoft's Office productivity suite or the Exchange mail platform, Microsoft's software appears ubiquitous. But Microsoft isn't just about personal productivity products. It likewise has a suite of enterprise applications for enterprise resource planning (ERP) and customer relationship management (CRM). Dynamics CRM 4 is Microsoft's flagship CRM product that is seeing rigid competition from standalone CRM products from companies such as Microsoft in early 2008 moved to further extend the appeal of Dynamics CRM 4 by releasing a hosted version for customers that don't want to manage an on-premises product. In November 2009, Microsoft launched an aggressive initiative aimed at luring customers away.

    Microsoft Dynamics CRM 4 Integration Unleashed written by Marc J. Wolenik and Rajya Vardhan Bhaiya, presents proven techniques, best practices, and example code for going far beyond the out-of-the-box capabilities of Dynamics CRM 4. The authors provide a step-by-step usher to integrating Dynamics CRM with SharePoint, Office Communicator, PerformancePoint, BizTalk, Silverlight, and other tools.

    Wolenik, MCP, PMP and MBS CRM certified professional, is the owner of Webfortis, a consulting company based in Northern California. Webfortis specializes in solutions around Dynamics CRM and is a Microsoft Gold Certified Partner. Bhaiya, based in San Francisco, Calif., is an IT Solutions Architect with extensive savor supporting large-scale Fortune 500 applications that employ and integrate Microsoft Dynamics CRM, SharePoint, and PerformancePoint.

    I spoke with Wolenik and Bhaiya to dispute Dynamics CRM, its appeal to customers, and how it stacks up against the competition.

    Linda Leung: Why should customers respect Microsoft for their enterprise software needs?

    Marc Wolenik: If you respect Microsoft Servers and virtualization options, Microsoft already serves the enterprise space with their software. Enterprise ERP and CRM is an additional offering that Microsoft has been offering for over five years now. The odds to using Microsoft for ERP and CRM across the enterprise is that the software is supported by existing infrastructure, technology and skill sets. Built on .NET technology, existing customers can easily extend their software across the enterprise — something that is not always an option with competitors.

    Rajya Vardhan Bhaiya: Microsoft software provides a scalable and integrated system platform. The platform has capabilities to integrate with applications across various platforms and services.

    LL: Why should customers select Dynamics CRM 4 compared to or other established CRM platforms?

    MW: First of all, Microsoft Dynamics CRM 4.0 IS an established CRM platform. Designed from the ground-up on .NET technology, it has been existence for over five years, and has over a million people using it. Secondly, Microsoft Dynamics CRM is a much more than just "Customer" relationship management. The xRM initiatives that are available (whereby the "x" is anything management), allow organizations to employ Microsoft Dynamics CRM for more than just customer management and they possess seen organizations consolidate many LOB (line of business) applications onto the one platform.

    Additional reasons to select Microsoft Dynamics CRM 4.0 include:

  • The "Power of Choice" whereby customers can start in the cloud on a hosted solution and then prance that solution to their in-house servers if they desire.
  • Easily extended platform and technology built on .NET.
  • Single pricing for any functionality.
  • RB: Microsoft Dynamics provides a customizable and agile foundation that can live configured to the business process for a variety of organizations across any industries. The higher-end services from or other vendors provide configuration. But Microsoft Dynamics allows that on every version.

    Here is a small list of features that are superior in Dynamics:

  • Dynamics CRM has autochthonous integration with Outlook and other office client products.
  • All the data is stored in a dedicated database, which makes backup and recovery easier.
  • Depending on the version of the competing products, the organization is entitled to different features (Activity, Campaign, Marketing Lists, Leads, Products, Workflow, ad-hoc reporting, and more). In Dynamics CRM, any the CRM features are section of the measure installation.
  • LL: Microsoft rolled out an on-demand version of CRM 4.0 in early 2008. Did this inspirit to enlarge awareness and interest in the market for Microsoft CRM?

    MW: Absolutely. Customers are increasingly interested in cloud or on-demand software. The fact that Microsoft offered this, followed by SharePoint, Exchange and now Office as a hosted service shows that the product is develope enough to live available on-demand.

    RB: Yes, this increased awareness and people were more restful to trust this application as "enterprise ready." People possess a perception that if something can Hurry in a hosted/cloud environment, it is able to scale to the highest degree. Smaller organizations are considering this as the primary CRM system. This change is sprouting interests in medium size companies to switch to MS Dynamics CRM.

    LL: What's the process that customers should Go through to resolve whether to opt for on-premises or on-demand CRM?

    MW: Typically this determination process is made based on a technology determination — i.e. whether or not the infrastructure is in location to advocate an implementation. Additional considerations involve "rent or buy" decisions (there is usually a break-even point at just under three years), and desire (or lack) to integrate the system.

    RB: The organization will need to balance the cost of maintaining the servers vs. the cost of the network connectivity required for a hosted solution. It is recommended to possess redundant network connections, so that there is a backup connection for the clients to employ the hosted solution.

    If an organization has offices across the globe they will need to possess enough network connections between the clients and the servers.

    Network connectivity is the key determining factor between a hosted vs. non hosted solution.

    Other things to respect are the integration required with other systems. For example does the data need to synchronize with the backend system constantly?

    LL: Integrating CRM with key Microsoft collaboration software such as Outlook and SharePoint is a key requirement of many customers. But established CRM providers, such as, possess been providing as deep an integration to Microsoft for a while. How does Microsoft compete here?

    MW: I would question the point about "deep" integration for several reasons. It is proper that competitors possess integration points however it is unlikely that anybody can finish it as well or as deep as Microsoft. When you recognize at the autochthonous Outlook integration offerings for example, you will not find anything equal to that even of integration.

    RB: Microsoft Dynamics CRM provides autochthonous integration to Outlook and to other analytical tools fancy outstrip and Access. Other CRM providers usually require either a developer-level access, or usually possess an additional fee associated with the process.

    Also, since any products are from Microsoft, they possess an upgrade roadmap which will ensure upgrades and long term stability.

    LL: On the other hand, one of the traditional limitations of hosted software is that customers possess to drudgery difficult to integrate the software with other enterprise systems, such as ERP, because the on-demand apps often don't easily advocate the APIs of those applications. How can customers overcome this?

    MW: Hosted software has an inherent limitation with integration due to the nature of ERP system — i.e. they tend to live on-premise. Because of this, most organizations are looking at performing a multi-platform integration whereby the ERP is hosted locally and the CRM is hosted and therefore there can live challenges with the availability, hasten and reliability of the systems. Microsoft Dynamics CRM overcomes this limitation by allowing you to perform an integration in a hosted environment, and if required bring the data in-house/on-premise.

    RB: In a hosted CRM, you can Hurry a synchronization utility on the same network as the ERP system, which will communicate with Microsoft Dynamics CRM's Web Services. any Web services are on the same network port as the Web site, which makes the integration seamless.

    LL: Even if you employ APIs to integrate hosted apps with existing enterprise software, how robust is that integration?

    MW: Depending on the integration technology you implement, the integration can live very robust. They possess three chapters on Scribe integration in their book and this software has plenary redundancy built in. This is essential not just for a hosted application, but for an on-premise integration.

    RB: APIs are the preferred approach for integration; this interface allows an abstraction layer between the data structure and the business processes. When using the APIs, the system can/will invoke any workflows associated with that object. This will allow any business processes to live executed properly, thus providing a stable and consistent CRM system.

    LL: Some observers articulate that a limitation of CRM software is that it doesn't proffer the entire spectrum of relationship management, such as transaction management. How should customers ensure their CRM systems provide everything they need to Hurry their business?

    MW: This is completely untrue with respect to Microsoft Dynamics CRM. Leveraging xRM, organizations can assume odds of any benign of management, including transactions. They possess seen implementations consisting of Financial, Grant, Student, Vendor and Investment management just to title a few.

    RB: Typically, any transactions are managed through the ERP system, so it is recommended to build the transaction management entities into read-only mode, and create a one-way sync between the ERP system and the CRM system. This architecture will provide higher visibility to the data.

    LL: Microsoft is getting pretty aggressive in its marketing of on-demand CRM 4.0. In November 2009, the company offered customers six months' access to CRM 4.0 at no permeate if they signed a 12-month contract. Is this benign of initiative attractive to customers? How should customers assume odds of these and any retaliatory moves by competitors?

    MW: Well, this offering is only available if you are an existing customer of competing software — such as New customers were offered the software at a reduced cost — $44 per user per month, with the previously separated advanced functionality (offline access, increased storage, etc.). If you recognize closely at the offering by competitors (where each module/feature has an additional price) and you compare the sole cost of $44 per user per month, and the 30 day free trial, there is a strong and compelling intuition to Go with Microsoft Dynamics CRM 4.0.

    RB: These kinds of initiatives are definitely helping the customers to adopt Microsoft Dynamics CRM; after any in today's market, everyone is focused on saving cost and getting the most for the investment.

    Customers should compare the ROI between various CRM systems with promotions fancy this one. The other thing to respect is that once a determination is made to invest in a specific CRM system, typically the lifespan of that system is three years. Usually by then the business process needs alterations, or maybe a significant change has been made to the CRM system that the organization needs to optimize business processes.

    LL: Microsoft eventual year eliminated restrictions that prevented customers from poignant virtualized applications, which included CRM 4.0, to a different server more than once every 90 days. What other licensing restriction changes or other initiatives should Microsoft implement to design CRM 4.0 more attractive and springy for customers?

    MW: Microsoft Dynamics CRM licensing is very springy and allows organizations to re-use licenses if a user is no longer necessary (the system will automatically prance any records associated with that user when they are deactivated). Additionally, with the Enterprise version, organizations can possess unlimited "tenants" or organizations within the system — allowing for a vast and robust xRM build-out if desired.

    RB: Microsoft provides a springy licensing structure, and the license is associated to each energetic user. When a user leaves, the organization can reallocate that license to a different user. This is one of the more munificent license agreements for CRM system in the market.

    LL: Final question: What has been your most memorable CRM 4.0 installation and why?

    MW: My most memorable CRM 4.0 installation was for a customer located in San Francisco. They had tangled business requirements and expected the installation to assume several weeks. Instead they completed the installation in half a day, made the configurations with the other half and they were up and running the next day. The customer was amazed at how facile everything was and fervent to start using the system — not to mention point to the surplus budget.

    RB: The most memorable installation was with a customer who wanted to employ Microsoft Dynamics CRM as the front conclude to an SAP ERP system. The section that made this implementation captivating was the conversations regarding the business processes and the requirement of specific attributes. They were not only defining the system, but likewise defining the business process for the company.

    Microsoft Dynamics CRM WS-Federation with WSO2 Identity Server | true questions and Pass4sure dumps

    Microsoft Dynamics CRM server can live integrated with WS-Federation protocol in WSO2 Identity server. Microsoft Dynamics Customer Relationship Management (CRM) is a business solution to inspirit develop leads, cultivate contacts, track your sales, and sustain your customers happy. Generic employ case is to connect and authenticate the CRM users with energetic Directory store which is supported by Microsoft product. But here they will live discussing how Identity server can live integrated to authenticate this user space.

    Microsoft Dynamics CRM supports claims based authentication using the WS-Federation (Passive) protocol. Typically, claims are configured with ADFS as the Service Provider to wield authentication requests with the claims provider. Optionally, CRM can employ a custom Security Token Service (STS) in order to enable federated authentication. The WSO2 Identity Server provides a secure token service by default.

    Identity Server 5.2.0 doesn’t possess a passive sts meta data endpoint out of the box. In order to advocate using the Identity Server with CRM, a custom metadata file needs to live generated and it should live accessible to the CRM claims configuration wizard, which will give CRM the STS passive endpoint and private key for signing of claims. They define the aforementioned metadata file (named as metadata.xml) resides in <IS_HOME>/ repository/deployments/server/webapps/mex/metadata.xml. But if you are using Identity Server 5.3.0 onwards you don’t need to add this file. It’s there in the vanilla pack.

    Following is a sample metadata.xml file. The simplest pass to gain this working with 5.2.0 pack is to copy two webapps named mex and mex-ut from 5.3.o pack.

    Few necessary entities in the above xml are described below.

  • entityID : This needs to supplant by the hostname that your identity server is running
  • ServiceDisplayName : This needs to supplant by the hostname and the port that your identity server is running
  • <X509Certificate> : Under this tag you possess to define the private key that you will live using to badge the requested claims. You can employ the default private key of Identity server for this.
  • <ClaimTypesOffered> : These are the specific claims requested by the Microsoft Dynamic CRM server. These claims are additionally needs to configured through identity server. (We will live configuring these claims in the identity server side for the title mapping purposes)
  • <Address> : This is the energetic STS endpoint that will live used to integrate with the Dynamic Server.This is basically represents the energetic STS endpoint of the Identity server.
  • <MetaData><Address> : This is the meta data exchange point or the mex endpoint for Dynamic CRM (we possess extensively discussed about this in my previous article)
  • <PassiveRequestorEndpoint> : This is the Passive STS endpoint that will live used to integrate with the Dynamic Server.This is basically represents the Passive STS endpoint of the Identity server.
  • Microsoft Dynamics CRM can live setup with internal claims based authentication, or further secured for external claims based authentication as an Internet Facing Deployment (IFD). Using an Internet Facing Deployment changes the URL structure CRM uses to load organizations, and thus has an effect on the settings required in the Identity Server.

    Configuring user stores

    Users need to live configured within the Identity Server in order to perform authentication. This can live done by manually adding users to the Identity Server or connecting directly to an LDAP server with email username enabled. The only requirements are that the user records represented in the Identity Server must possess a username realm in the format of or DOMAIN\username in order to correctly log in to CRM, and that username realm matches a username realm within CRM.

    Configuring the service provider

    Within WSO2, a service provider needs to live created to delineate the Microsoft Dynamics CRM server that requests for tokens. The only two items that must live setup within the service provider configuration are the inbound authentication WS-Federation (Passive) configuration, and the claims configurations. If CRM is likewise configured for IFD, a service provider needs to live created to delineate each organization that requests for tokens due to how CRM handles the organization’s URLs.

    Within the service provider, in the inbound authentication section, a Passive STS realm and Wreply URL must live defined under the WS-Federation (Passive) Configuration area. This value should match the CRM server realm title and URL. Typically, the URL will live in the format (for non-IFD) or (for IFD). For IFD servers, one server provider must live created for each organization, with each one having the specific organization’s URL set as the Passive STS Realm in the Inbound WS-Federation authentication settings. Ensure that the trailing “/” is included, as CRM appends this by default to any its endpoints and the values must match exactly.

  • Let’s create an service provider title as “Dynamic-CRM” and add the Passive STS Realm in the Inbound Authentication Configuration section. Assume that i my CRM server is running on URL. Once that’s completed they need to then configure the corresponding title mappings.
  • Figure 1 : Adding Dynamic-CRM service provider.

    2. Expand the title Configuration section. Claims must live configured in order to log the requester into CRM as the revise user. Microsoft Dynamics CRM expects two specific claims returned from the STS. They are as follows

    In order to retrieve these values from WSO2, map the local title value to the CRM value. First they need to create relevant claims using he IS title manager module. You can supervene my previous articles on how they created custom claims in Identity server to facilitate the title mapping scenarios. Basically in here they possess to create two custom claims to map the aforementioned claims, namely ;

    Figure 2 : Adding custom title mappings

    Once that’s completed, under title configiuration menu under the service provider, select title as the matter title URI. This example assumes that the contains the username realm and the contains a DOMAIN\username or formatted realm that matches up to a username that exists in the CRM organization that is being accessed. Below is the sample title configuration page.

    Figure 3 : Custom title mappings with the service provider

    As the final step, update the service provider page. Next prance is to Configure Microsoft Dynamics CRM in order to integrate with WSO2 Identity server.

    Configure Microsoft Dynamics CRM

    In order to authenticate with a security token service, CRM expects federation metadata that contains specific details about the service. It requires the certificate that the STS uses to badge the responses as well as the passive STS endpoint for the WSO2 server, in addition to the claims expected. This file needs to live hosted somewhere accessible to the CRM server.This is the metadata.xml file that i possess mentioned at the dawn of my post. Now let me list down the steps to followed.

  • To federate Dynamic CRM with WSO2 IS 5.2.0, on the Dynamics CRM server, navigate to “Microsoft Dynamics CRM Deployment Manager” and click on “Configure Claims-Based Authentication” as seen in the screenshots as below.
  • Figure 4 : Configuring claims based Authentication with Microsoft Dynamics

    2. Click next and Enter the metadata URL for IS 5.2.0. WSO2 Identity Server 5.2.0 natively does not possess a metdata URL so one has to live manually created and dropped into a directory (for example authenticationendpoint) on the Identity Server. From IS 5.3.0 onwards, this file metadata.xml file would live reside at <IS_HOME>/ repository/deployments/server/webapps/mex/metadata.xml. Below is a sample metadata.xml.

    If Identity Server’s certificate is not a trusted certificate and if your identity server is running on a different domain other than localhost you may gain an error in one of the next steps proverb that this mex endpoint cannot live reached. To avoid this you need to add Identity Servers public certificate as a trusted certificate in your server machine.

    In order to finish that double click on the crt file and the Go install Certificate.

    You can either install this certificate either to the current user or to the local machine. Let’s Go with Local machine.

    Then from the next dialog box select “Place any Certificates in the following Store” and browse where you need to install this. From the directories you gain you can give “Trusted Root Certification Authorities” so that this will live trusted by your server and there wont live any issue while trying to connect to mex endpoint.

    As i mentioned earlier in my post , you need to change the corresponding attributes listed in (1) — (7) according to your server environment. (i.e hostname, port, private key, mex/active-sts/passive-sts endpoints)

    Figure 5 : Configuring and pointing metadata.xml

    As mentioned earlier, WSO2 Identity Server 5.2.0 natively does not possess a metdata URL, hence you possess to manually create and drop this metadata.xml into a directory on the Identity Server. (For the ease i possess used authenticationendpoint folder for now).

    Note : You just need to ensure that this file needs to live hosted somewhere accessible to the CRM server.

    3. On the next screen, select the encryption certificate to live used to communicate with Identity Server. Here you can employ the default public certificate of WSO2 Identity server.

    While you are trying to select your certificate you may not remark your certificate under listed certificate. Again you need to supervene the steps you followed in step 2 to and add it to “Personal” to it to live listed under certificates.

    Figure 6 : Certificate used to encrypt the data sent between the STS and CRM

    4. On the next screen, you should remark a confirmation of the metadata url and encryption certificate. Just fancy the screenshot below.

    Figure 7 : Confirmation of the metadata url and encryption certificate

    5. On the next screen, verify any of the information is revise and click Apply. Then reboot the CRM server for the changes to assume effect.

    Now, let’s prance on and remark the effects of Dynamic-CRM with the WS-Federation configuration.

  • Navigate to Dynamic CRM endpoint through the browser (I assume my CRM server runs on the given domain and port)
  • Since they possess configured the Passive STS authentication with CRM server with Identity server, the browser is redirected back to Identity Server for authentication as below. Enter the credentials of the user created. (Make confident that in this user profile ( the contains the username realm and contains a DOMAIN\username or formatted realm that matches up to a username that exists in the CRM organization that is being accessed)
  • Figure 8 : Redirecting to WSO2 IS for the authentication.

    3. If you possess given the credentials correctly redirected back to Dynamic CRM and User is authenticated showing below.

    Now you possess successfully authenticated to Dynamics CRM. You possess now successfully logged into Microsoft CRM Server with Identity server using WS-Federation protocol. In my next post they will live discussing the how WS-Trust protocol can live used to logged into Microsoft CRM Outlook connector with Identity server.




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