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600-455 Deploying Cisco Unified Contact hub Enterprise (DUCCE)

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600-455 exam Dumps Source : Deploying Cisco Unified Contact hub Enterprise (DUCCE)

Test Code : 600-455
Test appellation : Deploying Cisco Unified Contact hub Enterprise (DUCCE)
Vendor appellation : Cisco
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Cisco Deploying Cisco Unified Contact

Evolve IP Nears Completion of Cisco BroadCloud Calling Certification | real Questions and Pass4sure dumps

(MENAFN - PRLog) delivery of Cisco Webex™ Calling and meetings options and Cisco Open SIP MPP telephones planned for Q2 of 2019; Accreditation gives business with Deeper access into Cisco's Ecosystem of Cloud and Hosted shoppers WAYNE, Pa. - April 8, 2019 - PRLog -- Evolve IP ®, The Cloud approach company™, nowadays introduced that it will exist probably the most earliest Cisco partners to exist licensed to bring Broadcloud Calling beneath the Cisco Collaboration Flex software. When achieved, the certification will enable the enterprise to additional expand its Cisco carrier offerings and leverage the massive market participate created by Cisco's buying of Broadsoft; which provides the underlying commercial enterprise voice elements of Evolve IP's UC platform. the usage of the Cisco BroadCloud Platform, Evolve IP will design and installation Cisco communications application for customers desiring a extremely-customized cloud migration approach that matches their business desires.

Evolve IP begun the BroadCloud Calling certification manner within the iciness of 2018 and expects its certification to exist completed in early 2Q of 2019. Leveraging the Cisco Collaboration Flex Plan, Evolve IP will allow shoppers to purchase Cisco's meeting, collaboration, voice-calling, and Cisco MPP business phones in the approach that makes the most sense for their company. businesses can combine and match Cisco and Evolve IP options to tailor their deployment and develop at their own tempo.

The Evolve IP's present under the Cisco Collaboration Flex blueprint includes:

  • Full unified communications capabilities including flush conferences, messaging, and calling capabilities.
  • stronger group collaboration with Cisco Webex groups built-in into the calling option.
  • Cisco's next technology 6800, 7800, and 8800 collection open SIP Multi-Platform telephones (MPP), offering handset users with the newest elements and crystal pellucid audio and video calling.
  • buying bundles of collaboration functions, devices, and network services in one convenient-to-order kit.
  • "As indicated via Gartner's recent adjustments to the UCaaS and CCaaS Magic Quadrants, corporations are immediately affecting faraway from on-premises communications options and migrating to the cloud. despite the fact, for midsized and bigger organizations the change is never simple; hardware, licensing, consumer adoption and numerous other factors are limiting these organizations," mentioned Scott Kinka, Chief expertise Officer and Founding accomplice of Evolve IP. "Cisco Flex is an criterion passage to succor these establishments seize information of Cisco's new productiveness and communications services, inspite of their present infrastructure and plans, and they are extremely excited to succor organizations boost a springy migration strategy it really is custom-made simply for their enterprise."

    one of the most world's quickest turning out to exist cloud manner companies, today Evolve IP provides most efficient-of-breed cloud solutions to more than 1,900 firms and over 420,000 users. lots of the world's most recognizable brands weigh on the enterprise's Evolve IP OneCloud™ strategy to migrate diverse built-in cloud computing and cloud communications features onto a single, unified platform including: contact facilities , IP mobile methods / unified communications and collaboration , digital computers , identity management , catastrophe recovery , IaaS , and greater.

    WHY purchasers elect EVOLVE IP

    The cloud is not any longer about purchasing individual capabilities. it's now about having a strategy for varied services and making them drudgery together to deliver superior IT effectivity. For over a decade Evolve IP has delivered customized strategies and integrated features for each cloud computing and communications; options which are designed to drudgery collectively and with the purposes you already expend on your enterprise. The Evolve IP OneCloudTM lets companies circulate a service at a time, to a at ease, virtual deepest environment, and their analyst-acclaimed solutions are built on a world-class, compliant structure that leverages the blue-chip applied sciences organizations already comprehend and trust. Their long-time era success is constructed on a business deploying greater features with Evolve IP so we're invested in their valued clientele' future. in consequence, they are smitten by providing superior provider in each aspect of their customer relationships and this has resulted within the trade's highest validated customer satisfaction.


    Evolve IP Nears Completion of Cisco BroadCloud Calling Certification

    ePlus recognized via Cisco as Unified Contact middle business authorized expertise company within the united states | real Questions and Pass4sure dumps

    HERNDON, Va., June 2, 2015 (GLOBE NEWSWIRE) -- ePlus inc. (Nasdaq:PLUS) nowadays announced that its subsidiary, ePlus expertise, inc., has achieved the Unified Contact core commercial enterprise authorized know-how provider (ATP) repute from Cisco. This designation acknowledges ePlus as having fulfilled the working towards necessities and software necessities to sell, install, and succor Cisco Unified Contact middle options targeted to the excessive-end enterprise contact core marketplace.

    "We're blissful so as to add a further ATP designation to their listing of Cisco credentials," said Jerry McIntosh, senior vp of advanced know-how options for ePlus know-how. "Cisco Unified Contact core commercial enterprise permits us to back clients abruptly deploy a disbursed contact core infrastructure with customized self-service to callers and leverage business intelligence integral to create greater productive workflows of their contact center."

    To qualify for Cisco Unified Contact middle ATP fame, ePlus needed to meet a few requirements, from attaining the Cisco advanced Unified Communications Specialization to preserving immoderate levels of consumer delight. Channel companions should believe staff that can fulfill particular job responsibilities. partners are likewise required to construct a lab for development and client-fault replication. The lab need to comprise present, upgraded, and maintained Cisco Unified CCE solutions, each and every configured for just world checking out to simulate genuine end-person situations.

    The Cisco authorized technology company (ATP) software is a component of Cisco's go-to-market approach for rising applied sciences. The application helps Cisco to define the competencies, capabilities, and functions that channel partners deserve to efficiently sell, installation, and aid an emerging know-how. as the market alterations, an ATP could exist discontinued or evolve into a Cisco specialization.

    ePlus is a Cisco Gold licensed accomplice with Cisco grasp Specializations in safety, Collaboration, Cloud Builder, and Managed services. ePlus has Cisco Powered designations in Managed enterprise Communications and Managed security functions. moreover, ePlus holds Cisco superior Specializations in facts middle structure, without limit lines network architecture, Routing and Switching, security, content safety, and Unified Computing. ePlus additionally holds Cisco authorized know-how provider designations in facts Virtualization, software Centric Infrastructure, TelePresence Video grasp, actual security (Video Surveillance and access manage), identification services Engine, enterprise Mobility capabilities Platform, ServiceGrid, Unified Contact middle enterprise, energy administration Suite Integrator, and Telehealth Reseller in addition to Cisco licensed partner status in carrier issuer Video. ePlus has always been diagnosed by means of Cisco for Excellence in client pride. For greater tips about Cisco solutions from ePlus, consult with

    About ePlus inc.

    ePlus is an engineering-centric solutions company that helps agencies speculate about, establish into effect, and obtain more from their know-how. The enterprise holds the optimum certifications from proper technology companions and has competencies in key transformative applied sciences, from statistics middle to safety, cloud, and collaboration. based in 1990, ePlus has greater than 975 pals serving business, state, municipal, and schooling consumers nationally. The enterprise is headquartered at 13595 Dulles know-how pressure, Herndon, VA, 20171. For greater counsel, search counsel from, convoke 888-482-1122, or email link with ePlus on facebook at and on Twitter at ePlus. the situation expertise capability extra.™

    ePlus®, the situation expertise capacity more™, and ePlus items referenced herein are both registered emblems or trademarks of ePlus inc. in the united states and/or different international locations. The names of other groups, products, and capabilities outlined herein may well exist the trademarks of their respective homeowners.

    Cisco, the Cisco emblem and Cisco programs are registered trademarks of Cisco systems Inc. in the u.s. and inevitable different nations.

    Statements in this press unencumber that aren't historical information may well exist deemed to exist "forward-searching statements." actual and anticipated future outcomes may additionally fluctuate materially because of several risks and uncertainties, including, devoid of trouble, feasible antagonistic consequences resulting from financial market disruption and criterion slowdown of the U.S. economy akin to their present and abilities customers delaying or reducing expertise purchases, expanding credit possibility linked to their clients and companies, reduction of dealer incentive courses, and restrictions on their entry to capital integral to fund their operations; their skill to consummate and integrate acquisitions; the probability of goodwill impairment prices in the future; colossal hostile changes in, reductions in, or losses of relationships with primary shoppers or vendors; the require for and acceptance of, their products and capabilities; their skill to conform their services to fulfill changes in market tendencies; their skill to establish in force comprehensive plans for the mixing of income forces, charge containment, asset clarification, systems integration and other key recommendations; their faculty to order safely for credit score losses; their capability to relaxed their electronic and other private assistance; future enlarge rates in their core groups; their faculty to give protection to their highbrow property; the believe an consequence on of competition in their markets; the occasion of defects in their items or catalog content statistics; their means to conform to adjustments in the IT business and/or fleet exchange in product standards; their skill to know their investment in leased equipment; their skill to hire and retain satisfactory certified personnel; and different hazards or uncertainties precise in their studies filed with the Securities and change commission. total suggestions set forth during this press liberate is existing as of the date of this unlock and ePlus undertakes no responsibility or responsibility to update this counsel.

    CONTACT: Kleyton Parkhurst, SVP ePlus inc. 703-984-8150Source:ePlus inc.

    Grupo Experiencias Xcaret Deploys Cisco technology to Foster Collaboration and enlarge the client adventure | real Questions and Pass4sure dumps

    Mexico city and Cancun, Quintana Roo, October 21, 2013.− Grupo Experiencias Xcaret is deploying Cisco® Unified Communications, Cisco consumer Collaboration (Contact center), business video and instant solutions within the three herbal parks that it manages within the Mayan Riviera, and their crucial places of drudgery in Cancun, as a passage to facilitate extremely salubrious collaboration between these places and to give an excellent greater typical of consumer service via their communications programs.

    Grupo Experiencias Xcaret contains Xcaret, an eco-archaeological park in the Mayan Riviera that total started operations in December 1990 and is established worldwide; Xel-Há, the world's greatest natural aquarium; and the underground suffer park Xplor.

    personnel in these three locations can believe entry to collaboration paraphernalia so that it will permit them to fending off unnecessary transportation between parks, raise employee productiveness and hasten up decision making between dispersed groups. exceptionally, Grupo Xcaret is deploying the Cisco enterprise version 6000, Cisco WebEx® assembly hub and Cisco Jabber®, which permit presence, instant messaging (IM), voice, video, voice messaging, desktop sharing, and conferencing. These options likewise equip Grupo Xcaret with tools that can likewise exist used for worker training, a faultfinding endeavor that supports their strategy to provide most commandeer consumer service.

    one of the crucial main pursuits of Grupo Xcaret is to present a magical adventure to total friends in their parks, and a Part of that suffer is without retard tied to client provider. In using Cisco Unified Contact middle specific, Grupo Xcaret may exist in a position to obtain the most of applied sciences that assist obtain sure that calls are directed to the most commandeer agent and that interactive voice response (IVR) techniques may likewise exist deployed that can succor hasten up time-to-resolution.

    moreover, Grupo Xcaret is deploying the Cisco Meraki wireless retort to deliver Wi-Fi connectivity to park attendees on their cellular devices, accessible within the Tlachco Theater with a capacity of 6,000 humans, the situation Xcaret presents the world celebrated divulge "Xcaret Mexico Espectacular", in addition to within the eating places of the three parks for total company who wish to preserve connectivity any place, anytime the usage of any machine.

    "We select Cisco know-how for their communications gadget due to its management in collaboration solutions," celebrated José Luis Cisneros, Xcaret CIO, "and, on account of the charge delivered with the aid of the company involving provider, fine, and technical adventure, together with their associate CenSystems."

    "we are delighted to aid Grupo Xcaret of their inside and external communications approach. The solutions will back them to acquire new collaborative workspaces that are more social, cellular, visual and virtual," pointed out Rogelio Velasco, vice president, Cisco México, "It has been proven that extra advantageous collaboration improves strategies, fosters more suitable relationship, and participants of the organization become more creative within the every day work; total those benefits are absolutely reflected within the client service delivered with the aid of Grupo Xcaret".

    Grupo Xcaret's purpose is to duty a company focused on leisure and sustainable tourism the situation gregarious accountability is key, and that's another reason Grupo Xcaret is dedicated to the usage of eco-friendly device. Cisco's know-how verified power optimization in response to Grupo Xcaret's guidelines in this enviornment. At Cisco, the interaction between imaginative company succeed and sustainability is been embedded in each company function.

    The upgrade of their communication methods will back Grupo Experiencias Xcaret in the reduction of operation fees and establish together their community to encompass new functions for shoppers in the near future

    About Xcaret

    Xcaret is an imposing park by passage of the ocean that features unique actions, the situation you believe fun while discovering the herbal and cultural richness of Mexico.; Twitter and facebook: XcaretPark

    About Cisco

    Cisco (NASDAQ: CSCO) is the global leader in IT that helps companies trap the alternatives of tomorrow by using proving that incredible things can seize situation in case you link the up to now unconnected. For ongoing news, delight depart to


    Cisco and the Cisco logo are emblems or registered logos of Cisco and/or its associates within the U.S. and different international locations. a listing of Cisco's logos can likewise exist discovered at Third-birthday party trademarks mentioned are the property of their respective homeowners. using the word associate doesn't imply a partnership relationship between Cisco and another enterprise.

    Press Contact for Grupo Experiencias Xcaret

    Iliana RodríguezPublic members of the family and 52155 (998) eight forty five fifty six forty four

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    Deploying Cisco Unified Contact hub Enterprise (DUCCE)

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    HBFITES Announces Launch of Deploying Cisco Unified Contact hub Enterprise (DUCCE) Training | real questions and Pass4sure dumps

    Deploying Cisco Unified Contact hub Enterprise (DUCCE) is a 5-day instructor-led course presented to system engineers and customers who will exist involved with day-to-day interaction with the Cisco Unified Contact hub Enterprise (CCE) product.

    Bangalore, India, August 23, 2011 --( Course Objectives

    Upon completing this course, the learner will exist able to meet these overall objectives:

    Demonstrate an overall understanding of the Cisco Unified CCE system, processes, and its environment.Install and configure a Cisco Unified CCE system Create routing options using an external SQL database and an Application Gateway.Install and configure Cisco Outbound Option.Install and utilize Cisco back Tools, Cisco Analysis Manager, and Cisco Unified Intelligence Center.

    This course will give you an understanding of the Cisco Unified CCE deployment capabilities, processes, failing tolerance, installation, and basic troubleshooting. You will accomplish this by installing the Cisco Unified CCE software and introducing Cisco Unified CCE troubleshooting tools.

    Course Outline

    Module 1: Cisco Unified Contact hub Enterprise Overview.Module 2: Cisco Unified Contact hub Enterprise Component Architecture.Module 3: Installing Cisco Unified Contact hub Enterprise.Module 4: Database and Application Driven Routing Options.Module 5: Installing Cisco Outbound Option.Module 6: Reporting and Maintenance Tools

    About HBFITES, IndiaHBFITES ( provides IT and telecom learning to both public and private sector companies and organisations across the INDIA. Its core training is focused on Cisco, Microsoft, Checkpoint, Citrix, Juniper and Telecoms.

    At HBFITES, their instructors bring their real-world suffer to the classroom to participate with you what has been scholarly in the bailiwick over the years. Let us succor you tarry up to date in the latest technologies by providing hands-on learning in the classroom — both physical and virtual — or through their content flush self-paced courses.

    CCNA Training | CCNA Security Training| CCNA Voice Training | CCNA Wireless Training| CCDA Training| CCDP Training| CCNP Training Training | CCNP Wireless Training | CCSP Training | CCVP Training | CCIE R & S Training | CCIE Security Training | CCIE Service Provider | CCIE Voice | CCIE Storage | NEW: CCNP Voice | CCNP Security Training | Cisco IPCC Training | Cisco CVP Training| Cisco Unified Communications Training | Cisco Unified Presence Training | Cisco Unified Messaging Training | Cisco Telepresence Training | Cisco Collaboration Training

    Whether you elect to attend a class or study on your own, you'll always believe someone to guide you and drudgery with you to succor you attain your individual or corporate goals.

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    Cisco Updates Contact hub Lineup | real questions and Pass4sure dumps

    Cisco has updated its contact hub portfolio with the goal of improving customer experience, security and deployment, and creating value for businesses by delivering connected offerings through a cloud-first model.

    Release 12.0 includes enhancements to Cisco’s on-premises and hosted solutions: Unified Contact hub Enterprise (Unified CCE), Packaged Contact hub Enterprise (Packaged CCE), Unified Contact hub Express (Unified CCX), and Hosted Collaboration Solution for Contact hub (HSC-CC).

    Cisco's Vasili Triant

    Cisco’s Vasili Triant

    Vasili Triant, Cisco’s vice president of customer faith for the collaboration, tells Channel Partners the latest release lets partners depart back to existing customers for process re-engineering in addition to the upgrade itself.

    “There [are] a lot of services revenue that partners can capitalize from,” he said. “Partners always play an notable role in everything they do. Product management determines feature release content from a variety of sources including customers and partners, as well as Cisco bailiwick personnel, UX bailiwick research and market data. Their partners’ feedback is a vital factor of their strategy.”

    In his blog, Tod Famous, Cisco’s senior director of product management, wrote that contact centers play an “essential role in shaping a company’s direction and believe become a strategic imperative to driving customer loyalty, innovation and business growth.”

    “The agent suffer in particular has a direct correlation with how your customers obtain buying decisions,” he wrote. “In some cases, they are the only interaction customers will believe with your organization. Therefore, empowering agents with modern and intuitive tools that enable them to believe the prerogative information and resources at their fingertips, helps drive quicker resolution closure and create more meaningful customer interactions that can final a lifetime.”

    New features include:

  • Multi-site supervisor support, enabling remote or visiting supervisors.
  • Increased number of agents supported on CCE and HCS-CC to 24,000.
  • A single-pane-of-glass administrative portal for Cisco and partner systems.
  • Enterprise chat and email towering availability.
  • Next-generation unified administration for packaged CCE with user suffer refresh.
  • An enlarge in the expanded convoke context (ECC) payload limit.
  • An upgraded user suffer in Desktop Chat, Team Message and Agent energetic convoke details for the supervisor.
  • An enhanced web chat suffer and back for Facebook Messenger.
  • “Many of their contact-center customers believe shared their challenges with us, on how they strive to improve agent and supervisor productivity, improve first contact resolution, and enhance their customers’ experience,” celebrated wrote. “At the very time, their IT staff needs to exist able to manage the contact hub efficiently and cost-effectively, while ensuring compliance with the latest security standards and protecting the privacy of their customers’ data.”

    “Increasing scale and the new browser-based agent and supervisor desktop clients provide a superior omnichannel suffer that exceeds those offered by most of their competitors,” Triant said.

    Cisco Certifies CBTS as Unified Contact hub Enterprise partner | real questions and Pass4sure dumps

    February 29, 2016 09:35 ET | Source: Cincinnati Bell Inc

    CINCINNATI, Feb. 29, 2016 (GLOBE NEWSWIRE) -- Cisco has named Cincinnati Bell Technology Solutions as one of its Unified Contact hub Enterprise (UCCE) Partners in the United States. As an Authorized Technology Provider for Cisco UCCE solutions, CBTS adds Cisco’s most exclusive designation to its already broad portfolio of certifications.

    CBTS is committed to serving as a strategic partner for enterprise businesses that want to present their customers a dynamic, world-class contact hub experience, which can enlarge customer satisfaction and overall business profitability. Earning Cisco’s UCCE certification further strengthens CBTS’ faculty to execute on this commitment.

    “As a Cisco UCCE Partner, they can provide enterprise customers a orbit of innovative solutions for their contact centers,” said Al Early, vice president of IT Solutions and Sales at CBTS. “This certification - when combined with their existing profound expertise in other applications - further differentiates CBTS in the market.”

    Enterprise businesses are increasingly investing in customer contact centers and affecting toward “Omni-channel” solutions that facilitate interactions across a variety of platforms – including voice, video, instant messaging and e-mail. As a Cisco UCCE Partner, CBTS can deliver to enterprise customers both the technology infrastructure and the necessary applications to create this environment.

    “Our enterprise business customers want to provide an engaging service suffer where interactions with their own customers occur on multiple platforms,” said Early.  “They recognize that a grandiose contact hub suffer strengthens their brands, and ultimately adds value to their businesses.”

    CBTS can leverage Cisco’s UCCE solutions across a variety of contact hub models. This includes creating a premise-based solution; delivering a managed services solution across several properties; and providing a cloud offering.

    For more information on CBTS and its full suite of business solutions, depart to

    About CBTS

    CBTS is a wholly owned subsidiary of Cincinnati Bell (NYSE: CBB). The company combines the data networking capabilities of Cincinnati Bell with next-generation managed services that provide companies with springy solutions for end-to-end IT deployment. The CBTS business model can succor organizations enlarge productivity and operational efficiency while reducing costs and risks through solutions that focus on business continuance, compliance, security, and technology infrastructure. For more information, visit

    Media Contacts: Media: Jane Weiler, 513-397-9941

    Cincinnati, Ohio, UNITED STATES

    Media Contacts: Media: Jane Weiler, 513-397-9941

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