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500-052 Deploying Cisco Unified Contact seat Express

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500-052 exam Dumps Source : Deploying Cisco Unified Contact seat Express

Test Code : 500-052
Test name : Deploying Cisco Unified Contact seat Express
Vendor name : Cisco
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Cisco Deploying Cisco Unified Contact

Schneider electric powered Combines actual Infrastructure with Cisco's HyperFlex™ district for brand spanking new Micro information middle alternatives | actual Questions and Pass4sure dumps

  • offering a few new, customizable reference designs for flexibility and speedy deployment at the facet
  • MISSISSAUGA, ON, March 27, 2019 /CNW/ - Schneider electric, the chief in digital transformation of power management and automation, announced these days new options for micro records facilities that brace APC through Schneider electric powered actual infrastructure with Cisco's HyperFlex area, hyperconverged infrastructure (HCI) options for short and efficient deployment in edge environments.

    Schneider Electric (CNW Group/Schneider Electric Canada Inc.)

    collectively, Schneider electric powered and Cisco can now present IT global channel companions and device integrators access to several new reference designs for HyperFlex deployments that will furthermore exist used as-is or exist customized to meet particular micro records middle wants. These options were pre-engineered to seamlessly connect APC and Cisco device for options that are pre-built-in, remotely monitorable, and physical secure.

    "For IT channel partners and gadget integrators, a fully built-in micro records core avow from Schneider electric powered and Cisco saves positive rack-and-stack flooring district and time, and these reference designs supply peace of intellect that they may exist getting a totally optimized answer," pointed out John Knorr, VP, international IT Channel Alliances, Schneider electric powered. "We're fully dedicated to the relationship with Cisco and providing the latest creative solutions to their valued clientele."

    This new tender is a component of Schneider electric and Cisco's commitment to providing world-category share and IOT options that present the highest flat of flexibility, resiliency, and quick deployment.

    "Cisco appears forward to extra collaboration with Schneider electric," talked about Vijay Venugopal, Sr. Director, HyperFlex Product administration, Cisco. "as the needs for district compute proceed to adjust and the industry demands plug-and-play options that set the selected wants of the customer front and middle, new solutions dote this micro facts middle avow with Cisco HyperFlex edge should exist key for success."

    distinct merits for IT Channel companions and equipment Integrators

    "we are delighted to collaborate with Schneider electric and Cisco to extend this ingenious aspect computing offering to their channel confederate group," pointed out Stephen Nolan, SVP, Endpoint options, Europe, at Tech data. "we're concentrated on strengthening their portfolio with a compelling range of hyperconverged pre-built-in solutions to allow their companions to hurry up their corporations in this ecosystem."

    companions of Schneider electric and Cisco are inspired to talk to their account representatives about these options and different options to apt their software wants. To learn greater about this tender and their collaboration with Cisco, visit their internet web site.

    additional New solutions from Schneider electric powered and CiscoThis providing comes on the heels of APC NetShelter® SX with Shock Packaging achieving Cisco Unified Computing device (UCS) Pre-rack and Ship Certification, increasing certification from one ordinary dimension to masking the total product line including 13 preconfigured SKUs and Micro statistics core Xpress SX 24U and 42U. With this certification, APC, the leading company of physical infrastructure for district statistics facilities and built-in IT solutions, is offering channel partners and clients the peace of repartee of pre-tested, confirmed gadget compatibility, presenting greater alternate options for more suitable flexibility and sooner deployment, saving time and cash.

    For the means to manage these many environments, Schneider electric provides the EcoStruxure™ IT platform with Cisco usasupervisor integration, that could simplify statistics administration and supply visibility of the vitality infrastructure across both systems through a separate pane of glass.

    take a keep at the APC alliances page to learn greater about how Schneider electric powered and Cisco are working together to create options that vigour superior records core technologies.

    About EcoStruxure™EcoStruxure is Schneider electric powered's open, interoperable, IoT-enabled device structure and platform. EcoStruxure gives you greater cost round protection, reliability, effectivity, sustainability, and connectivity for valued clientele. EcoStruxure leverages advancements in IoT, mobility, sensing, cloud, analytics, and cybersecurity to bring Innovation at every level. This contains linked products, aspect manage, and Apps, Analytics & services. EcoStruxure has been deployed in 480,000+ websites, with the back of 20,000+ device integrators and developers, connecting over 1.6 million assets beneath administration through forty+ digital services. 

    About Cisco HyperFlex with Cisco Intersight™Cisco HyperFlex is a completely engineered HCI avow constructed on the Cisco u.s.a.platform that allows consumers to extend the vitality and ease of HCI anywhere - from core information facilities to the perimeters of their operations with constant policy enforcement and software as a provider (SaaS) systems management through Cisco Intersight. HyperFlex side solutions are mainly designed as an commercial enterprise-category aspect platform to meet the entertaining requirements of multi-site, distributed computing at global scale in department offices and far off sites and enable new IoT and sagacious capabilities on the facet.

    About Schneider electric Schneider electric powered is leading the Digital Transformation of power administration and Automation in buildings, structures, facts centers, Infrastructure and Industries. With global presence in over one hundred international locations, Schneider is the undisputable chief in vitality management – Medium Voltage, Low Voltage and secure vigor, and in Automation systems. They provide built-in efficiency solutions, combining power, automation and software. In their global Ecosystem, they collaborate with the largest accomplice, Integrator and Developer community on their Open Platform to convey precise-time control and operational efficiency. They agree with that extraordinary individuals and companions beget Schneider a very righteous enterprise and that their dedication to Innovation, diversity and Sustainability ensures that life Is On in every separate place, for complete and sundry and at each moment. schneider-electric

    About CiscoCisco is the worldwide know-how chief that has been making the information superhighway work considering 1984. Their americans, products, and companions back society securely connect and tangle the following day's digital desultory today. find extra at and result us on Twitter at @Cisco.

    linked supplies:

  • Schneider electric powered Cisco Alliance internet web page
  • APC facet Computing solutions
  • APC local facet Configurator
  • Hashtags:  #EcoStruxure  #EdgeComputing  #LifeIsOn

    Cisco HyperFlex (CNW Group/Schneider Electric Canada Inc.)

    supply Schneider electric Canada Inc.

    ePlus identified by means of Cisco as Unified Contact core industry licensed technology company within the united states | actual Questions and Pass4sure dumps

    HERNDON, Va., June 2, 2015 (GLOBE NEWSWIRE) -- ePlus inc. (Nasdaq:PLUS) nowadays announced that its subsidiary, ePlus technology, inc., has executed the Unified Contact core industry licensed technology provider (ATP) reputation from Cisco. This designation acknowledges ePlus as having fulfilled the practicing requirements and application necessities to sell, set up, and back Cisco Unified Contact middle options targeted to the high-conclusion industry contact middle market.

    "We're completely jubilant to add a further ATP designation to their checklist of Cisco credentials," mentioned Jerry McIntosh, senior vp of superior know-how solutions for ePlus expertise. "Cisco Unified Contact middle commercial enterprise permits us to back purchasers unexpectedly set up a allotted contact core infrastructure with personalised self-carrier to callers and leverage company intelligence essential to create extra efficacious workflows in their contact middle."

    To qualify for Cisco Unified Contact core ATP fame, ePlus needed to meet a number of necessities, from reaching the Cisco superior Unified Communications Specialization to keeping tall tiers of consumer pride. Channel companions should own staff that may fulfill specific job obligations. companions are furthermore required to construct a lab for pile and customer-fault replication. The lab own to comprise existing, upgraded, and maintained Cisco Unified CCE options, each and every configured for precise world testing to simulate genuine conclusion-consumer conditions.

    The Cisco authorized expertise company (ATP) application is a component of Cisco's go-to-market fashion for rising applied sciences. The software helps Cisco to define the abilities, potential, and features that channel partners should correctly sell, deploy, and guide an emerging expertise. as the market changes, an ATP can exist discontinued or evolve into a Cisco specialization.

    ePlus is a Cisco Gold licensed companion with Cisco master Specializations in protection, Collaboration, Cloud Builder, and Managed functions. ePlus has Cisco Powered designations in Managed enterprise Communications and Managed protection services. in addition, ePlus holds Cisco advanced Specializations in statistics seat structure, without limit lines community structure, Routing and Switching, safety, content material security, and Unified Computing. ePlus furthermore holds Cisco authorized technology company designations in data Virtualization, application Centric Infrastructure, TelePresence Video master, physical safety (Video Surveillance and access control), id functions Engine, commercial enterprise Mobility services Platform, ServiceGrid, Unified Contact middle enterprise, energy administration Suite Integrator, and Telehealth Reseller in addition to Cisco licensed accomplice status in provider company Video. ePlus has constantly been identified with the aid of Cisco for Excellence in customer pride. For greater assistance about Cisco solutions from ePlus, talk over with

    About ePlus inc.

    ePlus is an engineering-centric options company that helps companies imagine, implement, and obtain extra from their technology. The enterprise holds the highest certifications from exact technology partners and has capabilities in key transformative technologies, from statistics seat to protection, cloud, and collaboration. headquartered in 1990, ePlus has greater than 975 associates serving business, state, municipal, and schooling purchasers nationally. The enterprise is headquartered at 13595 Dulles know-how power, Herndon, VA, 20171. For more assistance, quest recommendation from, name 888-482-1122, or electronic mail connect with ePlus on facebook at and on Twitter at ePlus. the dwelling technology capacity greater.™

    ePlus®, where know-how means more™, and ePlus products referenced herein are either registered trademarks or logos of ePlus inc. within the united states and/or different international locations. The names of alternative organizations, items, and functions mentioned herein may well exist the trademarks of their respective owners.

    Cisco, the Cisco emblem and Cisco programs are registered logos of Cisco programs Inc. within the united states and confident other countries.

    Statements during this press release that aren't outmoded records can exist deemed to exist "forward-searching statements." precise and expected future consequences may furthermore vary materially due to inevitable risks and uncertainties, together with, with out problem, viable opposed results as a result of economic market disruption and common slowdown of the U.S. pecuniary system similar to their current and potential shoppers delaying or cutting back know-how purchases, expanding credit score desultory associated with their valued clientele and carriers, reduction of supplier incentive classes, and restrictions on their entry to capital crucial to fund their operations; their potential to consummate and combine acquisitions; the possibility of goodwill impairment fees sooner or later; tremendous opposed changes in, discounts in, or losses of relationships with requisite clients or carriers; the require for and acceptance of, their items and services; their capacity to adjust their functions to meet alterations in market traits; their skill to implement finished plans for the combination of revenue forces, freight containment, asset explanation, methods integration and different key suggestions; their capability to order correctly for credit losses; their means to comfy their digital and different private tips; future augment quotes in their core companies; their potential to tender protection to their highbrow property; the influence of competitors in their markets; the probability of defects in their items or catalog content information; their aptitude to adjust to alterations within the IT industry and/or rapid alternate in product necessities; their means to understand their investment in leased equipment; their aptitude to name and retain adequate qualified personnel; and other risks or uncertainties exact in their studies filed with the Securities and change commission. complete tips set forth in this press unlock is present as of the date of this release and ePlus undertakes no obligation or responsibility to update this assistance.

    CONTACT: Kleyton Parkhurst, SVP ePlus inc. 703-984-8150Source:ePlus inc.

    The Cisco Unified Cloud Platform Continues to lead in office Transformation – promises Made, guarantees saved | actual Questions and Pass4sure dumps


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    Deploying Cisco Unified Contact seat Express

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    Cisco Updates Contact seat Lineup | actual questions and Pass4sure dumps

    Cisco has updated its contact seat portfolio with the goal of improving customer experience, security and deployment, and creating value for businesses by delivering connected offerings through a cloud-first model.

    Release 12.0 includes enhancements to Cisco’s on-premises and hosted solutions: Unified Contact seat Enterprise (Unified CCE), Packaged Contact seat Enterprise (Packaged CCE), Unified Contact seat Express (Unified CCX), and Hosted Collaboration Solution for Contact seat (HSC-CC).

    Cisco's Vasili Triant

    Cisco’s Vasili Triant

    Vasili Triant, Cisco’s vice president of customer supervision for the collaboration, tells Channel Partners the latest release lets partners lunge back to existing customers for process re-engineering in addition to the upgrade itself.

    “There [are] a lot of services revenue that partners can capitalize from,” he said. “Partners always play an requisite role in everything they do. Product management determines feature release content from a variety of sources including customers and partners, as well as Cisco sphere personnel, UX sphere research and market data. Their partners’ feedback is a vital ingredient of their strategy.”

    In his blog, Tod Famous, Cisco’s senior director of product management, wrote that contact centers play an “essential role in shaping a company’s direction and own become a strategic imperative to driving customer loyalty, innovation and industry growth.”

    “The agent sustain in particular has a direct correlation with how your customers beget buying decisions,” he wrote. “In some cases, they are the only interaction customers will own with your organization. Therefore, empowering agents with modern and intuitive tools that enable them to own the privilege information and resources at their fingertips, helps drive quicker resolution closure and create more meaningful customer interactions that can ultimate a lifetime.”

    New features include:

  • Multi-site supervisor support, enabling remote or visiting supervisors.
  • Increased number of agents supported on CCE and HCS-CC to 24,000.
  • A single-pane-of-glass administrative portal for Cisco and confederate systems.
  • Enterprise chat and email tall availability.
  • Next-generation unified administration for packaged CCE with user sustain refresh.
  • An augment in the expanded convoke context (ECC) payload limit.
  • An upgraded user sustain in Desktop Chat, Team Message and Agent energetic convoke details for the supervisor.
  • An enhanced web chat sustain and back for Facebook Messenger.
  • “Many of their contact-center customers own shared their challenges with us, on how they strive to better agent and supervisor productivity, better first contact resolution, and enhance their customers’ experience,” preeminent wrote. “At the identical time, their IT staff needs to exist able to manage the contact seat efficiently and cost-effectively, while ensuring compliance with the latest security standards and protecting the privacy of their customers’ data.”

    “Increasing scale and the new browser-based agent and supervisor desktop clients provide a superior omnichannel sustain that exceeds those offered by most of their competitors,” Triant said.

    ePlus Receives Cisco's 2014 Advanced Collaboration confederate of the Year Contact seat Express Award | actual questions and Pass4sure dumps

    HERNDON, Va., Nov 03, 2014 (GLOBE NEWSWIRE via COMTEX) --

    ePlus inc. PLUS, +2.11% today announced that it was named Cisco's 2014 Advanced Collaboration confederate of the Year for Contact seat Express in the United States. The award was presented at the Cisco Americas Customer Collaboration Sales zenith that was held September 11-12, 2014 in Dallas, TX.

    ePlus helps organizations design, deploy, and integrate unified collaboration and Cisco Unified Contact seat Express (Unified CCX) solutions. Unified CCX delivers a sophisticated customer interaction management solution with voice response capabilities; an embedded reporting solution for a comprehensive view of contact seat statistics; and multichannel back for voice, email, web chat, and gregarious media inquiries.

    "We are pleased to exist acknowledged by Cisco for delivering successful UCCX implementations," said Jerry McIntosh, vice president of advanced technology solutions for ePlus Technology. "This award demonstrates their capability to serve clients better customer satisfaction and loyalty, enhance workforce productivity, and lower costs—so they can finish more with less."

    ePlus is a Cisco Gold Certified confederate with Cisco Master Specializations in Security, Collaboration, Cloud Builder, and Managed Services. ePlus has Cisco Powered designations in Managed Unified Communications, Managed industry Security, and Managed Security Services. In addition, ePlus holds Cisco Advanced Specializations in Data seat Architecture, Data seat Networking Infrastructure, Borderless Network Architecture, Routing and Switching, Security, Content Security, and Unified Communications. ePlus furthermore holds Cisco Authorized Technology Provider designations in Data Virtualization, TelePresence Video Master, Physical Security (Video Surveillance and Access Control), Identity Services Engine, Enterprise Mobility Services Platform, and Telehealth Reseller as well as Cisco Authorized confederate status in Service Provider Video and Digital Media System.  ePlus has consistently been recognized by Cisco for Excellence in Customer Satisfaction.  For more information about Cisco solutions from ePlus, visit

    About ePlus inc.

    ePlus is a leading integrator of technology solutions. ePlus enables organizations to optimize their IT infrastructure and supply chain processes by delivering complicated information technology solutions, which may comprehend managed and professional services and products from top manufacturers, resilient financing, and proprietary software. Founded in 1990, ePlus has more than 950 associates serving commercial, state, municipal, and education customers nationally. The Company is headquartered in Herndon, VA. For more information, visit, convoke 888-482-1122, or email Connect with ePlus on Facebook at and on Twitter at 

    ePlus® and ePlus products referenced herein are either registered trademarks or trademarks of ePlus inc. in the United States and/or other countries. The names of other companies and products mentioned herein may exist the trademarks of their respective owners.

    Statements in this press release that are not historical facts may exist deemed to exist "forward-looking statements." Actual and anticipated future results may vary materially due to inevitable risks and uncertainties, including, without limitation, viable adverse effects resulting from pecuniary market disruption and common slowdown of the U.S. economy such as their current and potential customers delaying or reducing technology purchases, increasing credit risk associated with their customers and vendors, reduction of vendor incentive programs, and restrictions on their access to capital necessary to fund their operations; their aptitude to consummate and integrate acquisitions; the possibility of goodwill impairment charges in the future; significant adverse changes in, reductions in, or losses of relationships with major customers or vendors; the require for and acceptance of, their products and services; their aptitude to adjust their services to meet changes in market developments; their aptitude to implement comprehensive plans for the integration of sales forces, cost containment, asset rationalization, systems integration and other key strategies; their aptitude to reserve adequately for credit losses; their aptitude to secure their electronic and other confidential information; future growth rates in their core businesses; their aptitude to protect their intellectual property; the impact of competition in their markets; the possibility of defects in their products or catalog content data; their aptitude to adjust to changes in the IT industry and/or rapid change in product standards; their aptitude to realize their investment in leased equipment; their aptitude to hire and retain adequate qualified personnel; and other risks or uncertainties minute in their reports filed with the Securities and Exchange Commission. All information set forth in this press release is current as of the date of this release and ePlus undertakes no duty or obligation to update this information.

    CONTACT: Kleyton Parkhurst, SVP ePlus inc. 703-984-8150

    Copyright (C) 2014 GlobeNewswire, Inc. complete rights reserved.

    DKSH and Cisco Transform the Customer Service sustain in Malaysia | actual questions and Pass4sure dumps

    KUALA LUMPUR, Malaysia, 03 October 2013 – DKSH Malaysia, the leading Market Expansion Services provider in the country, has implemented Cisco® Unified Contact seat Express solutions to enhance the customer service experiences for their industry Unit Healthcare. The solution will streamline contact seat management and processes for agents at DKSH engaging with their pharmaceutical, medical device and consumer health customers.

    Using Cisco Unified Contact seat Express provides DKSH with improved customer sustain with comprehensive contact management and sophisticated convoke routing capabilities. Cisco Unified Contact seat Express furthermore includes an embedded reporting solution that offers a comprehensive view of contact seat statistics at a glance.

    Easy to deploy and use, Cisco Unified Contact seat Express delivers a highly secure, virtual, and sophisticated customer interaction management solution for up to 400 agents. It provides state-of-the-art built-in interactive voice response capability, and proactive customer service for an enhanced customer sustain with integrated outbound convoke management capabilities. Multichannel features comprehend handling voice, email, web-chat and gregarious media inquiries. The technology implementation aims to better agent productivity and industry results with real-time monitoring of distribution and reporting; increasing customer convoke resolution with access to expert technical recommendation through instant messenger and chat functions; and reducing dropped calls.

    The technology implementation aims to better agent productivity and industry results with real-time monitoring of distribution and reporting; first convoke resolution with the aid of chat features for expert technical advice; and reducing dropped calls.

    Spokesperson quotes:

  • Marc Franck, Vice President industry Unit Healthcare, DKSH Malaysia
  • "DKSH is the leading Market Expansion Services provider in Malaysia and their employees operate a knowledge-based industry model and act as route-to-market specialists to provide market insight, marketing and sales as well as physical distribution supported by a leading-edge IT platform. It is their commitment to clients and customers to utilize technology to augment operational efficiency and effectiveness in order to serve them grow their business. With Cisco Unified Contact seat Express, they direct to personalize customer service sustain to deliver higher productivity and a wider competitive edge for us in Malaysia."

  • Irving Tan, Vice President for Cisco in ASEAN
  • "DKSH is leading the pass in the Market Expansion Services industry in Malaysia by connecting the unconnected – where technology is leveraged to augment operational efficiency, lower back costs, and better availability risk management. This is particularly pertinent in a market dote Malaysia, where knowledge-workers are the backbone of customer support, as the country transforms into a connected logistics hub."

    About DKSH

    DKSH is the leading Market Expansion Services provider with a focus on Asia. As the term "Market Expansion Services" suggests, DKSH helps other companies and brands to grow their industry in new or existing markets.

    Publicly listed on the SIX Swiss Exchange since March 2012, DKSH is a global company headquartered in Zurich. With 680 industry locations in 35 countries – 660 of them in Asia – and 26,300 specialized staff, DKSH generated net sales of CHF 8.8 billion in 2012.

    DKSH industry Unit Healthcare is the leading Market Expansion Services provider for healthcare companies seeking to grow their industry in Asia. Custom-made offerings comprise registration and market entry studies as well as importation, customs clearance, marketing and sales to physical distribution, invoicing and cash collection. Products available through DKSH Healthcare comprehend ethical pharmaceuticals, consumer health, over-the-counter (OTC), as well as medical devices.

    With 150 industry locations in 13 countries and around 9,000 specialized staff, industry Unit Healthcare serves over 160,000 customers and generated net sales of around CHF 3.7 billion in 2012.

    About DKSH Malaysia

    DKSH Malaysia is an operation within the DKSH group, offering DKSH's clients and customers a comprehensive network of sales, marketing, logistics, and distribution services, as well as well-established deep local relationships built since its establishment in 1923 in Malaysia. It is one of the oldest and largest Market Expansion Services providers in the country, serving 130 brand owners, 13,000 customers and employing a workforce of over 3,000 specialized staff.

    About Cisco

    Cisco (NASDAQ: CSCO) is the worldwide leader in IT that helps companies seize the opportunities of tomorrow by proving that fabulous things can befall when you connect the previously unconnected. For ongoing news, please lunge to Cisco products are supplied in Malaysia by the channel partners of Cisco Systems International B.V. and Cisco International Limited, each being a wholly owned subsidiary of Cisco Systems, Inc.


    Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. A listing of Cisco's trademarks can exist establish at Third-party trademarks mentioned are the property of their respective owners. The utilize of the word confederate does not imply a partnership relationship between Cisco and any other company.


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